Support Centre
Before your purchase…
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We’re an online travel planning service that helps people who love to travel but dread the planning part. We’ll create a custom travel itinerary just for you, based on your preferences and dislikes. Let us take care of the planning so you can relax and enjoy your trip!
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We know that turning your dreams into reality can be a bit of a daunting task. But don’t worry, we’re here to help. Our dedicated team is here to take the time to listen to your preferences and create unforgettable experiences just for you. For more reasons to choose us, please visit here.
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Our travel planning service brings in a new era in modern day vacation. At a fixed price, we provide destination research, personalized itineraries, accommodation/ flight suggestions, activity planning, tips from locals and many more. Think of us as your trustworthy travel partner who does all the planning for your next adventure!
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We want to make sure that our travel plans are able to meet our high standards. All of the destinations currently listed on our website are visited by at least one of our team members personally to provide the most accurate down-to-earth information for you. We will continue to work to expand our destinations available. Drop us a message if your desired destination is not yet available!
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The time needed to prepare a travel plan varies from package to package. Please refer to individual packages for details. Generally speaking our Little Getaway package requires a minimum of 6-8 weeks to prepare a travel plan, while our We Love Tripping pacakge requires a minimum of 4-6 weeks and our Morgen Mark package requires a minimum of 3-4 weeks. In the very, very, unlikely scenario that we are unable to deliver the travel plan to you within the specified period, we will offer a full refund to you.
We offer last-minute travel planning services at an extra charge, please contact us directly for details .
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It is as simple as it seems. First, you fill out a fun, easy-to-complete online form we called ‘preference sheet’. Then, we wave our magic wand (okay, it’s more like some intense research and creativity) to create a tailored travel plan just for you. You’ll receive your fabulous itinerary, and voilà! Adventure awaits!
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Our pricing is as simple as placing your order for your morning coffee! Costs depend on the the package you choose, the number of guests and the duration of your trip. Remember to select the correct number of guests as that will affect the itinerary we come up for you. Click here to know more about the plans we offer.
We're as excited as you are for your next great adventure!
After your purchase…
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Dive right into it! Start by looking up the suggested itinerary and accommodation. Don’t hesitate to let us know if amendments are needed. Remember, this is all about YOU! If it is all good, then proceed to making the reservations before they run out!
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No worries! We’re just a shout away. Shoot us your questions, and we’ll make sure to provide the answers you need to keep moving forward. Your journey matters to us, just fill in the contact form below or contact us directly via contact@morgenmark.com
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No worries! Please contact us if you run into any difficulties placing reservations online.
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Of course! We get it; things change. That is why we have a 24-hour cancellation policy, In case you have changed your mind within 24 hours of placing your order, contact us for a free cancellation. Please note that you will not be eligible for free cancellation if you have used a discount code or referral code in your purchase. Visit our terms and conditions for details.
Getting help is easy.
Getting help should never be difficult or having to navigate through lines and lines with an AI chat agent. Simply fill in the form below and we (real humans) will get in touch with you shortly. You can also email us at contact@morgenmark.com or DM our instagram page.